Privacy Policy

We are committed to safeguarding the privacy of our website visitor. Fundamentally we collect data to analyse and then ensure you are receiving the best service possible whether it is through improved user experience, product selection or behind-the-scenes processes.

If you would like reassurance that we are treating your personal information with the upmost respect and confidentiality please take a moment to read through our privacy policy.

1. What information do we collect?

We may collect, store and use the following kinds of personal data:

information about your computer, about your visits and site usage (including your IP address, geographical location, browser type, referral source, length of visit and number of page views).

information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.

information that you provide to us for the purpose of registering with us.

information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.

any other information that you choose to send to us.

2. Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser.The information is then sent back to the server each time the browser requests a page from the server.This enables the web server to identify and track the web browser.

We use both session and persistent cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. Session cookies will be deleted from your computer when you close your browser.

We will use the persistent cookies to: enable our website to recognise you when you visit us again. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website - Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at:

Our payment services providers may also send you cookies.Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking 'Tools', 'Internet Options', 'Privacy', and selecting 'Block all cookies' using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.

3. Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

Administer the website.

Improve your browsing experience by personalising the website.

Enable your use of the services available on the website.

Send to you goods purchased via the website, and supply to you services purchased via the website.

Send statements and invoices to you, and collect payments from you.

Send you general (non-marketing) commercial communications.

Send you email notifications which you have specifically requested.

Send you WatchWarehouse newsletters and other marketing communication relating to WatchWarehouse by post, by email or other technologies. You can opt-out of any marketing communication when you make a purchase through WatchWarehouse or by unsubscribing from emails – this functionality can be found within any emails you receive from us.

Share with partnering companies for competitions, or other promotional activity so they can market to you. You will always be made aware of who your data will be shared with at the time of entering into a competition and/or promotion. You will also be given the option to opt-out.

Provide third parties with statistical information about our users - but this information will not be used to identify any individual user.

Deal with enquiries and complaints made by or about you relating to the website.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing. If you believe we have wrongly passed on your data to a third party you should contact, expressing your wish to be removed, along with information of who you have been contact by.

In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. If our entire business or substantially all of its assets are acquired by a third party, personal data held will be one of the transferred assets.

All our website financial transactions are handled through our payment service providers SagePay and Paypal. You should only provide your personal information to SagePay or Paypal after reviewing their privacy policy (available at and We will share information with SagePay and Paypal only to the extent necessary for the purposes of processing payments you make via our website.

4. Disclosures

We may disclose information about you to any of our employees, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

to the extent that we are required to do so by law

in connection with any legal proceedings or prospective legal proceedings

in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and except as provided in this privacy policy, we will not provide your information to third parties.

5. International data transfer

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

If you are in the European Economic Area (EEA), information which you provide may be transferred to countries (including the United States, Japan, which do not have data protection laws equivalent to those in force in the EEA.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.

You expressly agree to such transfers of personal information.

6. Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password and firewall protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. You are responsible for keeping your password and user details confidential. We will never ask you for your password.

7. Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

8. Your rights

You may instruct us to provide you with any personal information we hold about you. You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

9. Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

10. Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

11. Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to or by post to PO Box 7549, Colwick, Nottingham, NG4 2YG.

12. Data protection

We are registered under the data protection act, details below: Our data protection registration number is ZA133683