About Watch Warehouse

About Us

Welcome to our website, WatchWarehouse.co.uk! We are an innovative, independent multi-brand watch retailer. That's a lot of words, but we are proud of our business make-up… in essence we sell watches. Renowned for our vast collection of fashion, classic and luxury watches, we are 99.999% sure you will find the perfect watch either for yourself or to give as a gift.


But where did we come from? WatchWarehouse founded in 1939, changing hands in 2007 to trade under the WatchWarehouse brand. We’re now part of Mortimer Management Group, which enables us to sell a huge range of fantastic lines and recognisable brands. We have established ourselves as one of the leading online stores for designer watches with excellent customer service and a commitment to making the customer experience as smooth and easy as possible. 

We pride ourselves on excellent customer feedback, offering world class brands at fantastic prices. We also have an outstanding customer service and support team who will be glad to assist with any enquiry. Don't forget to involved with the fun stuff too! We love hearing from our customers on all levels, whether it's sharing a great buying experience, showing us your watch collection or telling us brands you want us to be stocking; you can chat to us via emailfacebooktwitter and by writing reviews on our site. Want to see what we've been up to? Follow us on instagramyoutube and pinterest too. We want you to be involved in our passion!

MEET THE TEAM

Let Chapelle Jewellery help you find the perfect gift


WHY BUY FROM US

EXCLUSIVE CUSTOMER HOTLINE

Call on our hotline 0115 9400 500 for further product information and advice on how to place an order over the phone.

ALL ORDERS SHIPPED FROM UK

We stock all products listed on our site in our own secure UK premises meaning you can purchase in confidence and guarantee swift and secure shipping.

SECURE PACKAGING

All orders will be well wrapped and carefully packed in specialist packaging to ensure that your items reach you in perfect condition.

AUTHORISED STOCKIST

We are authorised stockists of every brand we sell. This means that every one of our watches are 100% authentic and come complete with a manufacturer’s warranty.

FULL REFUND POLICY

If for any reason you are unhappy with your purchase we offer a 30 day returns period. If the watch is unsuitable you can return for an exchange or a full refund when returned in its original condition. Extended refund policies over the Christmas period.

FAST UK DELIVERY

Customers benefit from fast UK delivery on all purchases and dispatch within two working days. We can offer same day dispatch if required, please contact us for further details. We offer several delivery options to suit your needs and will try and accommodate any special requests.

100% SECURE ONLINE ORDERING

We offer two direct payment methods to pay for your purchases from our online store. Your card details are transferred securely across using our SagePay Secured or by using your PayPal account in which your card details are already stored and safe.

PRICE MATCH PROMISE

We are always keeping an eye on market prices and ensure we are offering our customers competitive pricing. If you find a product cheaper somewhere else please contact us, we will look to price match or offer you a better price.


We hope you enjoy our website and look forward to hearing from you.
Happy Watch Shopping. X