Tel 020 7554 4100

About us Why buy from us

Why Buy from Us

WatchWarehouse has built its reputation through excellent
customer service, great brands at competitive prices.

WatchWarehouse started its life as an eBay brand with 100% positive feedback. Due to our success on eBay we launched our own website and have continued to impress our customers through our flawless service from the start of the buying experience right through to the item arriving next day, packaged perfectly. With every business decision we make, we always keep the customer in the forefront of our minds and this is why we offer so many great reasons to shop with us!

Here’s just a few things we do for you to make purchasing from us as easy as possible

Exclusive customer hotline

Exclusive customer

Call on our hotline 0845 262 1234 for further product information and advice on how to place an order over the phone.

All orders are shipped from</br> the UK

All orders are
shipped from
the UK
We stock all products listed on our site in our own secure UK premises meaning you can purchase in confidence and guarantee swift and secure shipping.

Click & Collect

Click & Collect

Products can be bought online and collected from our retail stores or concessions. We offer this as a free service for your convenience.



We are authorised stockists of every brand we sell. This means that every one of our watches are 100% authentic and come complete with a manufacturer’s warranty.

Full refund policy

Full refund policy

If for any reason you are unhappy with your purchase we offer a 30 day returns period. If the watch is unsuitable you can return for an exchange or a full refund when returned in its original condition. (Not valid on earrings) Extended refund policies over the Christmas period.

Free uk delivery

Free uk delivery

Customers can benefit from free UK delivery on all purchases and products are despatched on the same day if orders are placed before 3pm. We offer several delivery options to suit your needs and will try and accommodate any special requests.

100% secure online ordering

100% secure
online ordering

We offer two direct payment methods to pay for your purchases from our online store. Your card details are transferred securely across using our VeriSign Secured or by using your PayPal account in which your card details are already stored and safe.

price match</br>promise

Price match promise

We are always keeping an eye on market prices and ensure we are offering our customers competitive pricing. If you find a product cheaper somewhere else please contact us, we will look to price match or offer you a better price.