Tel 0115 9 400 500

 

About us | Why buy from us

 

Why Buy from Us

 

WatchWarehouse has built its reputation through excellent customer service, great brands at competitive prices.

WatchWarehouse started its life as an eBay brand with 100% positive feedback. Due to our success on eBay we launched our own website and have continued to impress our customers through our flawless service from the start of the buying experience right through to the item arriving next day, packaged perfectly. With every business decision we make, we always keep the customer in the forefront of our minds and this is why we offer so many great reasons to shop with us!

Here’s just a few things we do for you to make purchasing from us as easy as possible

 

Exclusive customer hotline
EXCLUSIVE CUSTOMER HOTLINE

Call on our hotline 0115 9400 500 for further product information and advice on how to place an order over the phone.

All orders are shipped from</br> the UK
ALL ORDERS SHIPPED FROM UK

We stock all products listed on our site in our own secure UK premises meaning you can purchase in confidence and guarantee swift and secure shipping.

Click & Collect
SECURE PACKAGING

All orders will be well wrapped and carefully packed in specialist packaging to ensure that your items reach you in perfect condition.

WhyBuy-Authorised
AUTHORISED STOCKIST

We are authorised stockists of every brand we sell. This means that every one of our watches are 100% authentic and come complete with a manufacturer’s warranty.

 


Full refund policy
FULL REFUND POLICY

If for any reason you are unhappy with your purchase we offer a 30 day returns period. If the watch is unsuitable you can return for an exchange or a full refund when returned in its original condition. (Not valid on earrings) Extended refund policies over the Christmas period.

Free uk delivery
FAST UK DELIVERY

Customers benefit from fast UK delivery on all purchases and dispatch within two working days. We can offer same day dispatch if required, please contact us for further details. We offer several delivery options to suit your needs and will try and accommodate any special requests.

100% secure online ordering
100% SECURE ONLINE ORDERING

We offer two direct payment methods to pay for your purchases from our online store. Your card details are transferred securely across using our VeriSign Secured or by using your PayPal account in which your card details are already stored and safe.

price match</br>promise
PRICE MATCH PROMISE

We are always keeping an eye on market prices and ensure we are offering our customers competitive pricing. If you find a product cheaper somewhere else please contact us, we will look to price match or offer you a better price.