How do you send my order?
We ship our items via Royal Mail within the UK or DHL for international orders (depending on where you live). Please see our Delivery Information page for full details.
How long will it take to receive my order?
We have lots of delivery options to suit your needs. If you are purchasing a product under £50 your order will arrive between 4-5 working days. If you are purchasing a product over £50 your order will arrive between 1-3 days. We also offer a Click & Collect service. International delivery times are varied. Please see our Delivery Info page for more costs and further information.
Do you ship to international locations?
Yes, we do. Simply checkout as usual and select your country as normal, if your delivery country is not listed then please contact us at firstname.lastname@example.org or call us on 0845 262 1234 where we will be able to confirm a shipping quote.
When will my order be despatched?
Orders are despatched the same working day if ordered before 3pm. Guaranteed Next Day Delivery can be arranged if your require your order urgently. This can be added at the checkout. For full delivery options please visit our Delivery Information page.
Can I collect my item in person?
We offer a Click and Collect service which means you can purchase online and pick up your item from our Watford store. We can also order in products if there is something specific you are looking for. You can find out more about our Click and Collect service here.
We do not offer a pick-up service from our head office or warehouse locations.